Communication Log

Modified on Wed, 21 Feb, 2024 at 4:47 PM

On client’s dashboard > Nursing Care / Reports module, click on the Reports tab.

Select Communication Log.

S/N	Question Field	Remarks
1	Media Type	Platform that the client communicated via, e.g. Phone Call, Email etc.
2	Status	Issue status. If issue is closed, user can update it as ‘Completed’. But please note that once it is ‘Completed’, user cannot make any amendments to this communication log record.
3	Memo	To record what has been communicated with the client.
4	Service to Bill	(For IHDC service attendance taking only) If service attendance needs to be taken for IHDC service, check TRUE for the checkbox, and indicate which IHDC service an attendance should be marked for.