Scenario 1: No Subsidy

In order to for the fees to be populated in the service agreement, the user must set up the client’s fee management. 

1. For AIC centre-based clients, AIC Client Services

2. Select a service. Click on the pencil icon to edit. 

3. Fill in relevant fields under Fee Management including 

I. Subsidy category

II. Last means test date

III. NMTS expiration date (auto-calculated based on Last means test date, but remains editable)

IV. (Transport) tier

V. External/third party financial assistance (if applicable)

Users are to note that the fields Current Funding Rate (i.e., norm cost), Current Fee (i.e., published price), and Agreed Fee are autocalculated. If the fees are incorrect, please contact your centre managers or IT department for them to check the Fee Configuration is correct. 

4. Click Submit to save details.

IMPORTANT NOTE: 

The Service Agreement will only in fee value from status Pending services, not Active Services.