Clinician Chat

Modified on Mon, 25 Nov, 2024 at 3:17 PM

  1. Go to the Patient Profile and select Chat, indicated by the speech bubble icon.

  1. Clinicians can chat with each other via the chat function

    1. To tag another user, key in an ‘@’ and the first few letters of the user’s name. Then, choose the user from the pop-up list. 

    2. Input the message into the text box.

    3. Tagged users will receive an email notification to inform them that they have received a chat message and the message content will be included in the email.

  1. To attach images and files, select Attach File 

  1. Click Share to send the message. Messages exchanged on C4W-B App will also be shown here.

  1. Click Delete to delete the message. User can only delete the message that is sent by him / her, and will not be able to delete messages sent by other users. The function is also only available for a set timing by the System Admin (see Section 2.2.1.3 Chat Settings).

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